CUSTOMIZE PROCESS

With 15 years lighting OEM/OEM experience, we have professional engineering team to provide lamp instruction consult as well as detail drawing and rendering for any new designs. There are punch workshop, spinning workshop, painting workshop at our factory. These help us control the quality strictly and flexible with different designs and quantity. Welcome to contact for details.

(1)Inquiry
Customers send inquiry with pictures or drawings of the products they are searching for.


(2)Communication On Details
Once receive the inquiry, our sales person will contact the clients and discuss the specifications like finish, watts, detail size, functions, etc.

(3)Drawings And Renderings
After receive detail information about the lamps, our engineering team will make detail drawings and renderings in two days.


(4)Confirmation And Quotation
Customers check and confirm the drawing. We will send the quotation in one day.

(5)Samples
After receive confirmation of drawings, we will start sampling. Usually it takes about 15-25 days to finish the samples based on different tooling or finishes.


(6)Modification And Confirmation
Customers send us comments with any modification on samples or approval on samples.

(7)Order And Deposit
Official order is placed and deposit is made.


(8)Production
We start production once receive deposit. Our sales team will prepare labels, packages and instructions for approval.

(9)Inspection
Detail inspection report with detail pictures according to AQL will be provided after package.


(10)Balance Payment and Shipment
Customers confirm the shipment and pay the balance before shipment.


(11)After Sales Service

CONTACT US

Merttace is dedicated to helping clients solve their most challenging products and technology issues.
Please complete the form below, and our sales team will be in touch with you shortly.

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