（1）Inquiry
Customers send inquiry with pictures or drawings of the products they are searching for.

（2）Communication On Details
Once receive the inquiry, our sales person will contact the clients and discuss the specifications like finish, watts, detail size, functions, etc.

（3）Drawings And Renderings
After receive detail information about the lamps, our engineering team will make detail drawings and renderings in two days.

（4）Confirmation And Quotation
Customers check and confirm the drawing. We will send the quotation in one day.

（5）Samples
After receive confirmation of drawings, we will start sampling. Usually it takes about 15-25 days to finish the samples based on different tooling or finishes.

（6）Modification And Confirmation
Customers send us comments with any modification on samples or approval on samples.

（7）Order And Deposit
Official order is placed and deposit is made.

（8）Production
We start production once receive deposit. Our sales team will prepare labels, packages and instructions for approval.

（9）Inspection
Detail inspection report with detail pictures according to AQL will be provided after package.

（10）Balance Payment and Shipment
Customers confirm the shipment and pay the balance before shipment.

（11）After Sales Service